22/04/20 – Impact of COVID-19
As we continue to navigate the impact of COVID-19, we would like to take a moment to update you on the measures we have in place to ensure we are able to continue our service.
The safety and wellbeing of our colleagues is the most important thing for us. But we are also committed to continue to provide the best service possible to our customers. We are continuing to operate our manufacturing facility, whilst following government measures to ensure the safety and health of all our staff and where possible non-production staff are working from home.
At present there are no major issues or concerns to the supply of materials or goods. However, we are aware of some delays and price increases with freight forwarders and couriers. We do as always have good stock levels of raw materials here and our standard practice is to monitor stock and re-order in good time based on average demand.
So, whilst we are doing everything we can to work as efficiently as possible during this unprecedented time, please bear with us if we take a little longer than normal to respond to your query.
We would also like to thank our hardworking teams who continue to provide the high levels of service that SMC pride ourselves on